Privacy Policy

Introduction

Skyden Properties ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website skydenproperties.com, use our services, or interact with us in connection with real estate services in Dubai and the UAE.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name, email address, and phone number
• Property preferences and search criteria
• Financial information for property transactions
• Identification documents as required by UAE regulations
• Communication preferences and marketing consent

Automatically Collected Information

When you visit our website, we automatically collect certain information:

• IP address and device information
• Browser type and operating system
• Pages visited and time spent on our website
• Referring website and search terms used
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

• Provide real estate services and property recommendations
• Process property inquiries and facilitate transactions
• Communicate with you about properties and services
• Send marketing materials and property updates (with consent)
• Improve our website and services
• Comply with legal and regulatory requirements
• Protect against fraud and unauthorized activities

Information Sharing and Disclosure

We may share your information in the following circumstances:

• Property Developers and Sellers: To facilitate property viewings and transactions
• Service Providers: Third-party vendors who assist with our operations
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: When you have given explicit consent for sharing

We do not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and employee training
• Secure data storage and backup procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications
• Restrict Processing: Request limitation of data processing

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These technologies help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and recommendations
• Improve website functionality and performance

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

International Data Transfers

Your information may be transferred to and processed in countries other than the UAE. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of information and the purpose for which it was collected.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last updated" date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Regulatory Compliance

This Privacy Policy is designed to comply with applicable data protection laws, including the UAE Data Protection Law and other relevant regulations. We are committed to maintaining the highest standards of data protection and privacy.